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First order theme
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Raw data
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Source
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Competition/Training
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“In terms of competition my own belief is that feedback should only
occur at the end of a game whereas for example if it’s a training
session then in that sense that’s a better opportunity to provide
interval feedback for the umpires’ development. They’re less
stressed so are more able to take the information in”
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Telephone interviews
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Constructive
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“It has to be constructive, um, if its not you just think ‘well sod
off’ (laughter)”
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Dual interviews
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Instructional
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“Instructional – clear direction was given on what I needed to work
on and improve”
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UFQ
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Motivational
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“Used motivational feedback which
raised my confidence and self esteem”
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UFQ
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Mixed
feedback
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“Instructional feedback and positive feedback was used predominantly
throughout the 1:1 feedback. I found that using these methods
gave clarification on the situation and built my self esteem
that I could achieve what has been asked of me”
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UFQ
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Negative
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“It didn’t matter what they would have said and how long they’d have
spoken for ‘cause I wouldn’t listen to negative feedback anyway”
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Dual interviews
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Positive
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“Very positive, I felt it lifted my game”
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UFQ
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Provided
by practising umpires/assessors
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“There are certain personnel that I have respect for and with due respect
for some of the mentors, they are not actively practising and
they have been out of the game for a long time”
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Dual interviews
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Qualified
to highest standard
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“They can test maybe at a lower level without um, and maybe, I don’t
know, be instructive and good and what have you, but perhaps
when they’re mentoring on their own level they find it hard”
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Dual interviews
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Timing
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“My own personal preference is for
feedback at the end of the game as when you receive feedback
at intervals, quite often at that level the games are already
very pressurised and the last thing you want to do is listen
to someone say well you’ve got to do ‘X, Y’ and ‘Z’”
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Telephone interviews
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